Serial Number Scanning – Onboarded Components

The Serial Number feature in SolarGain Mobile allows you to scan and record serial numbers of key plant components directly in the field. These identifiers are uploaded to the SolarGain portal, where they can be tracked, validated, and used for long-term asset management.

Unlike module scanning, which follows a directional pattern across a table, component scanning is individual — each serial number is captured separately. This page explains how to use the feature for transformers, inverters, combiner boxes, and tracker components. Click here to see the module scanning help page.

Settings for Component Scanning

When scanning onboarded components (transformers, inverters, combiners, trackers), the settings differ slightly from module scanning:

1. Show/Hide Components
   
1. In the settings page, you can choose which components are displayed on the map. If your site includes both modules and other components, you may wish to deselect Modules so only transformers, inverters, combiner boxes, and trackers are shown.
   
1. Unlike module scanning, there are no scanning direction settings for onboarded components, as each item is scanned individually rather than as part of a table sequence.
   
2. Serial Number Length Parameters
   
1. You can set the expected character length of serial numbers to ensure accurate data entry. This helps avoid errors when scanning or typing numbers.
   

Scanning Serial Numbers

1. Tap the component you want to scan on the map.
2. Point your device camera at the serial number label and capture the code.
3. If the barcode/QR code is not readable, you can enter the serial number manually.
4. The scanned serial number will be linked to the selected component.
   

Changing the settings to restrict serial number length

1. To ensure an accurate scan, the serial number length can be set for each component 
   
2. When any serial numbers breach the set length, the component turns red
   
3. This allows the user to go back and check the number to ensure it's correctly scanned
   

Reviewing and Managing Data

1. Successfully scanned serial numbers appear in the component details view
2. If you make an error, you can use the Serial Number Deletion Tool in the SolarGain portal to remove or correct the entry
   
3. Any deleted serial numbers in the portal will be instantly changed in the mobile app, unless in offline mode
1. All scanned data is synchronised with the SolarGain portal once you are back online

How can I manage serial number scanning in the SolarGain portal?

By using the Digital Twin to identify the missing or incorrect serial numbers, those can be added to the Task List to rectify on site.

The following video demonstrates this:

For further help, visit the SolarGain Mobile FAQ's page. Additionally, you can request further support below or contact your Technical Account Manager (TAM).