Knowledge Base
Getting Started
Introduction to your experience with AboveDevelopment & Construction
How to get the best experience during the development and construction phases of a solar farmSmart Operations
How to get the best experience during the operational phase of a solar farm.Commissioning & Warranty Claims
How to ensure you commission your site properly and get a succesful warranty claimTools
How to use Tasks, Observations and SolarGain Mobile appData Collection & Upload
How to collect & upload data to allow Above to process and analyse it
Recent Articles
Managing Milestones
Milestones in Progress Reports Overview Milestones allow teams to track key project events alongside the Development & Construction Progress Reports. They provide a high-level view of important construction activities, helping project teams monitor ...Viewing Panoramas
Panoramic Imagery When a Construction Monitoring service is requested from Above, we also provide 360° panoramic imagery into the same construction map. These panoramas are used for assessing site conditions such as: Access roads Vegetation Power ...Bug reporting: How to record screen on iPhone and Android
Reporting a Bug in SolarGain Mobile We work hard to make SolarGain Mobile reliable and easy to use. If you encounter a bug, providing clear and detailed information helps our team diagnose and fix the issue as quickly as possible. Please include as ...Enable Voice Text (Speech-to-Text) on Mobile Devices
Voice Text Guide Voice text (also known as speech-to-text or dictation) allows field technicians to enter notes by speaking instead of typing. This can significantly improve speed and accuracy when working on site, particularly in outdoor or hands-on ...Aerial Thermography & Drone Operations FAQ's
What spectral range do Above Surveying’s thermal cameras detect? Our thermal cameras detect infrared radiation in the 8μm to 14μm range, which aligns with long‑wavelength IR requirements. What temperature range and sensitivity do the cameras support? ...
Popular Articles
Software Release Notes
Release 2 April MOBILE Offline Process You can now select which Tasklists you'd like to go offline with which can greatly reduce the time taken to go offline Release 31 March CLIENT PORTAL Development & Construction Milestones Added overview ...Performing Inspections in SolarGain Mobile
Introduction Visual inspections allow the user to take pictures and add comments of any element spotted on site. This feature is only available for PV plants with SolarGain PRO. To access SolarGain Mobile inspections, first select which solar plant ...Observations FAQ's
General Questions What is the Observations page? The Observations page is a new feature in SolarGain that provides a centralised location to manage all images from various sources, including SolarGain Mobile, autonomous drone inspections, and manual ...Using Thermographic Insights
Substring Faults Cases of substring or junction box faults are obvious warranty claims as they breach both product and performance warranties. An open substring typically results in a one-third reduction in power output and may indicate issues with ...Observations - Module Inspection Example Defects
This page shows real examples of module damage you might encounter during visual inspections — such as cracked glass, delamination, corrosion, or snail trails. Use it as a checklist of what to look out for when investigating thermal or electrical ...